Question 1

How is my price worked out?

Accepted Answer

Every estimate is built in four steps. We start from the base price of $60 for a small dog. We apply your service tier — Bath & Tidy is lighter than a Full Groom, and the Signature Spa adds conditioning and hand-scissoring. We then add the size tier for your dog's weight, and finally the breed/coat factor for how demanding the coat is. If you choose pickup and drop-off, a travel line is added last. Your booking summary shows the estimate before you send the request, so nothing is hidden.

Question 2

What are the size tiers and their prices?

Accepted Answer

Size tiers follow your dog's weight: Small 0 – 10 lb — $60; Medium 11 – 25 lb — $70; Large 26 – 40 lb — $80; X Large 41 – 60 lb — $95; XX Large 61 – 80 lb — $105; XXX Large 81 – 100 lb — $125. Weight matters because a bigger coat takes far longer to wash, dry, brush, and finish.

Question 3

What is the breed / coat factor?

Accepted Answer

Two dogs of the same weight can take very different amounts of time. A Goldendoodle, Poodle, Bichon, or Husky needs much more brushing, drying, and scissor work than a Beagle or French Bulldog of the same size. Each breed carries a coat factor that adjusts the price up or down, and we tell you what it added.

Question 4

How do travel fees work?

Accepted Answer

Door-to-door pickup and drop-off is optional. The first 5 miles from our studio are complimentary; beyond that we charge $1.75 per mile, applied once — not each way. We serve up to about 40 miles. Your quote shows the mileage and the travel amount as its own line.

Question 5

Can I bring my dog to the store instead?

Accepted Answer

Yes — in-store drop-off is our default and there is never a travel fee. Bring your dog to the studio, we groom one dog at a time with no cage dryers, and we'll text you about 20 minutes before they're ready. Choosing in-store drop off on the booking form removes the travel line entirely.

Question 6

Is the estimate the final price?

Accepted Answer

It's an honest range, not a bait price. We confirm the final figure at drop-off after a short coat assessment. Heavy matting, fleas, or a coat that hasn't been groomed in months can add a de-matting charge — and we always tell you before we start, never after.

Question 7

Can I save or share my quote?

Accepted Answer

Yes. After you calculate, you can download the estimate as a PDF or have it emailed to you. Estimates are valid for 30 days.

Question 8

How do I pay, and do you take deposits?

Accepted Answer

Payment is taken at pickup by card or cash. We don't require a deposit for standard appointments, but we do ask for 24 hours' notice to cancel or reschedule — inside that window a 50% fee applies, since the slot can no longer be offered to another dog.

Pricing & travel, explained.

A worked example

Questions about pricing