Privacy policy

This Policy applies to this website and related properties, our contact and newsletter sign-up forms, and personal information we collect in connection with pet grooming, spa treatments, mobile grooming, pet boarding, pet day care, and pet supplies at our Hallandale Beach, FL location or through our mobile service.

• Contact information

  Examples:

  Name, phone number, email address, mailing address

  Purpose:

  Scheduling appointments, sending confirmations and reminders, and communicating with you

  Source:

  Provided directly by you via our contact form, newsletter sign-up, phone, or in person

• Pet information

  Examples:

  Pet name, breed, age, weight, vaccination status, behavioral notes, health or grooming needs

  Purpose:

  Providing safe and appropriate grooming, spa, boarding, and day care services

  Source:

  Provided directly by you, or observed by our team while caring for your pet

• Payment information

  Examples:

  Payment method details

  Purpose:

  Processing payment for services rendered

  Source:

  Provided directly by you at the time of service

• Website usage data

  Examples:

  IP address, browser type, pages visited, cookies

  Purpose:

  Operating, securing, and improving our website

  Source:

  Automatically collected via our website and analytics tools

• To schedule and provide grooming, spa, mobile grooming, boarding, and day care services;
• To confirm appointments and send reminders;
• To process payment for services rendered;
• To help ensure the health, safety, and well-being of pets in our care, including reviewing vaccination and health information you provide;
• To communicate with you about our services, with an opt-out available at any time for marketing communications; and
• To send you text messages (SMS/MMS) about appointments, reminders, and service updates, if you have consented to receive them (see Section 11).

We do not sell personal information. Pawfect Cut does not sell personal information to third parties for monetary or other valuable consideration, as “sale” is defined under applicable state privacy laws.

• Payment processors. Payment details are shared with our payment processor solely to process transactions for services rendered.
• Service providers. We use third-party vendors for scheduling, hosting, email, text messaging, and website analytics, under agreements that limit their use of data to providing services to us.
• Veterinary & emergency care providers. If your pet experiences a health emergency while in our care, we may share relevant information with a veterinarian or emergency animal care provider to protect your pet’s health and safety.
• Legal requirements. We may disclose information where required by law, subpoena, or to protect the rights, property, or safety of Pawfect Cut, our clients, their pets, or others.
• Business transfers. Information may be transferred in connection with a merger, acquisition, financing, or sale of assets, subject to standard confidentiality protections.

We do not share your personal information with unrelated third parties for their own marketing purposes.

Our website may use cookies and similar technologies to remember preferences, measure site performance, and analyze usage. Where required by law, we present a cookie consent mechanism allowing visitors to accept or decline non-essential cookies. Visitors may also control cookies through their browser settings. You can change your choice at any time using the “Cookie preferences” link in our footer.

Depending on your state of residence (for example, under the Florida Digital Bill of Rights, the California Consumer Privacy Act as amended by the CPRA, or other applicable U.S. state privacy laws), you may have the right to:

• Know what personal information we have collected about you and how it has been used and disclosed;
• Request deletion of your personal information, subject to certain exceptions, including information we must retain for safety, health, or recordkeeping purposes;
• Correct inaccurate personal information; and
• Opt out of the sale or “sharing” of personal information for cross-context behavioral advertising (noting that Pawfect Cut does not sell personal information as described in Section 3).

To exercise these rights, contact us using the information in Section 13.

• Contact & appointment information. Retained as long as you remain an active or prospective client and thereafter as needed for scheduling and business records.
• Pet & health information. Retained for as long as your pet remains a client, to help ensure continuity of safe care across visits.
• Payment information. Retained as long as necessary to comply with tax and accounting obligations.

We maintain administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. No system is completely secure, and we cannot guarantee absolute security.

Our website is not directed to individuals under 18, and we do not knowingly collect personal information from children. Appointments and accounts must be created by an adult on behalf of themselves and their pet.

We may photograph or record video of your pet before, during, or after grooming, spa, boarding, or day care services for our internal records and, with your consent, for marketing purposes such as our website, social media, or promotional materials. You may decline to have your pet’s photo used for marketing at any time by letting a team member know or contacting us using the information in Section 13; declining does not affect the services we provide.

By providing your mobile phone number to Pawfect Cut Grooming & Spa — whether through our website, a contact or newsletter form, over the phone, in person, or by texting a keyword to one of our numbers — you consent to receive text messages (SMS/MMS) from us related to appointment confirmations and reminders, boarding or day care pick-up reminders, and service updates. Consent to receive text messages is never a condition of purchasing any service.

Opting in. You may opt in to text messages by: (1) submitting your mobile number through a website form, contact request, or newsletter sign-up that discloses this text messaging program; (2) giving verbal consent to a Pawfect Cut team member, which we will document in our records; or (3) texting a keyword (such as “START” or “SUBSCRIBE”) to a number we provide. By opting in, you confirm that you are the account holder or authorized user for the mobile number provided.

Message frequency. Message frequency varies depending on your interactions with us — for example, an upcoming appointment or a pet currently in our boarding or day care.

Message and data rates. Message and data rates may apply, depending on your mobile carrier and plan. Carriers are not liable for delayed or undelivered messages.

Opting out. You may opt out of text messages at any time by replying STOP to any message from us, or by contacting us using the information in Section 13. After you opt out, we will send one final message confirming your request, and you will not receive further text messages from us unless you opt in again. Reply HELP, or call 754-400-7284, for assistance.

No sharing of opt-in data. Text messaging originator opt-in data and consent are not shared with any third parties or affiliates for marketing or promotional purposes. This information is used solely to provide the text messaging program described in this Section and to comply with applicable law, and is not shared outside Pawfect Cut except with service providers who help us deliver these messages, under agreements limiting their use of the data to that purpose.

This text messaging program is intended to comply with the CTIA Messaging Principles and Best Practices and applicable mobile carrier requirements, including 10DLC registration and use-case standards for application-to-person (A2P) messaging.

We may update this Privacy Policy from time to time. Material changes will be reflected by an updated “Effective Date” and, where required by law, additional notice will be provided.

For privacy questions or to exercise your rights, contact us at:

See also our Terms & Conditions.